Simple, Trustworthy, Inventory

Soapbox is a unified supply chain management platform that combines order management (OMS), inventory management (IMS), and shipping management with discounted parcel & LTL Freight rate shopping into a single system. Soapbox was built for operations teams at retail brands, CPG companies, 3PLs, and warehouses managing 1,000 to 100,000+ orders per month.
Unlike point solutions that handle only one function, Soapbox creates a single connected layer where orders, fulfillment, inventory, and shipments stay aligned automatically. Brands use it to replace fragmented ERPs, spreadsheets, carrier portals, and warehouse tools that don't talk to each other.

Soapbox solves the fragmentation problem in supply chain operations: the costly, error-prone reality of managing orders, inventory, fulfilment, and shipping across disconnected tools that don't communicate in real time.
Most operations teams at growing brands use a combination of an ERP (like NetSuite or SAP), a storefront (like Shopify or Amazon), a WMS, and multiple carrier portals with each holding a different version of the truth. The result is overselling from stale inventory counts, late shipments from delayed routing decisions, and constant manual reconciliation to keep data in sync. Soapbox reduces costs and increases brand margins through its network of 3PLs, parcel carriers, and freight partners.

Soapbox is different because it unifies order management, inventory management, and shipping management into a single platform rather than forcing operations teams to integrate separate OMS, WMS, and TMS tools.
Most supply chain software solves only one problem: standalone OMS tools manage orders but can't see inventory in real time; WMS tools run warehouses but don't route orders intelligently; shipping tools rate-shop carriers but don't understand fulfillment constraints. Soapbox was built to eliminate these gaps.

Soapbox is designed for operations, supply chain, and logistics teams at consumer brands processing 1,000 to 100,000 or more orders per month, particularly those who have outgrown Shopify apps, spreadsheets, and disconnected shipping tools but aren't ready for a multi-year ERP replacement.
Customers range from $3M DTC brands to Fortune 100 enterprises across retail, CPG, and healthcare.
You're likely a fit for Soapbox if your brand operates across DTC, wholesale, retail, you use one or more 3PLs, your ops team spends meaningful time reconciling orders, inventory, and shipments across systems, or you've had stockouts, oversells, SLA misses, and retailer chargebacks due to data gaps.

Yes. Soapbox has dedicated workflows for both retail and CPG operations, with distinct capabilities tailored to each segment's supply chain complexity. For retail, Soapbox provides a single source of truth across stores, warehouses, and online channels with omnichannel fulfillment routing built in. For CPG, it tracks inventory across co-packers, 3PLs, and distribution partners and connects to retail EDI networks to reduce chargebacks. Both segments run on the same platform.
Both segments benefit from Soapbox's carrier optimization layer, which automatically selects the lowest-cost carrier service meeting each order's delivery SLA and getting your product on shelves faster.

Soapbox has three core modules that work together as a unified platform, Order Management, Inventory Management, and Shipping Management, plus a REST API and embedded EDI layer for custom integrations and retail channel sales.
Order Management collects orders from every channel, routes them automatically using live inventory and custom rules, and surfaces exceptions before SLAs are missed. Inventory Management maintains a real-time view of stock across all warehouses and storefronts to prevent overselling. Shipping Management rates and selects parcel and LTL freight carriers automatically, handles international shipping, and centralizes all shipping spend. API & Integrations Production-ready REST APIs for custom integrations. Pre-built connectors and embedded EDI connectors for Shopify, NetSuite, SAP, Amazon, FedEx, UPS, SPS Commerce, retailers, and 100+ more.

Soapbox integrates across five categories: commerce channels (Shopify, Amazon, TikTok, WooCommerce, and more), carriers (FedEx, UPS, USPS, DHL), ERPs (NetSuite, SAP, Dynamics 365, QuickBooks), fulfillment and 3PL systems (Extensiv, Basic3PL), and retail/EDI connectivity (SPS Commerce, CartRover). Production-ready REST APIs cover anything else.

REST APIs available for custom integrations.

Soapbox customers consistently report faster onboarding, fewer inventory errors, and significant cost savings after replacing fragmented tools with the unified platform.
Platform-wide results:

• 25% reduction in inventory losses vs. pre-Soapbox operations
• 5x average ROI reported by customers vs. legacy solutions
• 30% faster onboarding for new channels and fulfillment partners
• 8–12% per-order cost reduction through automated carrier optimization
• 50–80% reduction in retailer chargebacks through improved EDI and order accuracy
• Christy expanded into the U.S. market with full operational visibility in under 90 days
• De-Fi improved order accuracy from 92% to 99.5% and cut fulfillment errors by 70% within 60 days of going live